The things families ask first.

Home health care is clinical. It is usually ordered by a doctor and delivered by nurses or therapists — wound care, injections, physical therapy.

Non-medical home care, which is what we provide, is help with everyday living: bathing, dressing, meals, housework, driving, company, and supervision. No prescription is needed and you do not have to be ill to qualify.

Many families use both at once. We work alongside a home health team without duplicating what they do.

Cost depends on how many hours you need, what kind of help is involved, and whether any of it is overnight. You pay for the hours you use — there is no package to buy into.

We will give you a clear hourly rate and a written estimate at the free consultation, before you commit to anything. For most families, part-time in-home care costs considerably less than residential care.

Generally no. Standard Medicare does not cover non-medical help with daily living, which surprises most families.

What often does help: long-term care insurance, VA benefits such as Aid and Attendance for veterans and surviving spouses, some Medicare Advantage plans with supplemental benefits, and Medicaid for those who meet the financial and functional criteria.

We will walk you through which of these might apply to your situation.

Often within a few days of the consultation, and faster in urgent situations such as a hospital discharge. Call and tell us the timeline you are working with.

No. Roughly half our clients are older adults. The rest include adults with mental and physical disabilities, people in recovery after surgery or injury, and new parents who need support at home.

You meet your caregiver before care starts, and if the match is not right we will change it. We match on personality as well as skill because that is what determines whether someone actually looks forward to the visit.

We will discuss scheduling at the consultation. Very short visits are often not practical for either side, but we will be straight with you about what works rather than pushing you into more hours than you need.

We arrange cover. Whoever fills in is briefed on the care plan first — you should not have to explain the routine from scratch to a stranger.

Ask us to explain the screening, driving-record, reference, bonding, and insurance checks currently in force. We will give you confirmed details before a caregiver is matched.

Yes. Our caregivers are trained in memory support — routine, redirection, wandering prevention, and managing late-afternoon agitation — and in supporting the family, who often need it just as much.